Interactive Voice Response

Interactive Voice Response system comprise of telephone equipment, computer software, and other supporting infrastructure.Our Interactive Voice Response system makes the business communication simple and automatic. We offer IVR solutions that facilitate recover information like bank balance, flight schedule, movie show times, product details, service details, order status, etc. from any telephone number. We have won the faith and confidence of esteemed clients by offering most reliable and efficient Interactive Voice Response Service in Delhi. We offer customized One Channel IVR and Multiple Channel IVR services to our esteemed clients.

One Channel IVR

This IVR channel is useful small organizations that need to interact with their clients to their feedback. One Channel IVR System can be used to communicate different notifications to the clients. It generally used by banks, insurance companies, healthcare, Stock brokers, etc. Owing to its fully automated structure it saves time and money of the organization.

Multiple Channel IVR

This system is used in establishments where there is huge volume of incoming and outgoing telephone calls. Multiple Channel IVR is most suitable for call centres which tackle calls all the times. This channel handle large volume of calls and are relatively cheaper. There is a particular setting where calls are prioritized and urgent/ emergency calls are handled quickly.

We use latest technology to efficiently handle large number of calls. We offer cost effective One Channel IVR and Multiple Channel IVR to enable our clients to collect and deliver vital information regarding time critical happenings.

IVR system applications could of great use for getting the following informations:

  • Bank account balance
  • Stock account transactions
  • To carry out surveys
  • Get specific information (Rail departure time, movie show time, bill payments, etc.)
  • Finding location of hospitals ,hotels and departmental stores, etc.
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